Refund policy

Modern Boomer Guides sells digital PDF guides that are delivered electronically after purchase.

Because our guides are digital products, there is no physical item to return. After checkout, your guide is made available on the order confirmation page, and a download link is also sent by email.

Digital Product Sales

All Modern Boomer Guides purchases are generally final once the digital guide has been delivered or accessed.

We encourage customers to review the product description and free sample, when available, before purchasing. Each product page explains what the guide includes, who it is for, and what it is not intended to replace.

When We May Offer Help or a Refund

We want every customer to receive the guide they purchased.

Please contact us if:

• you purchased the same guide twice by mistake
• you were charged incorrectly
• you did not receive your download link
• the file will not open or appears to be corrupted
• you received the wrong guide
• you are having trouble accessing your purchase

In many cases, we can resend the download link, help with access, or provide a corrected file.

Refunds may be considered on a case-by-case basis when there is a duplicate purchase, billing issue, technical delivery problem, or other clear error with the order.

When Refunds Are Not Typically Available

Because digital guides can be accessed immediately after purchase, refunds are not typically provided for:

• change of mind after purchase
• accidental purchase after the guide has been delivered
• not reading the product description before purchase
• deciding the guide is no longer needed
• expecting the guide to be a personalized, technical, legal, financial, medical, cybersecurity, tax, or professional advice service

Modern Boomer Guides are general educational resources. They are designed to help readers better understand modern life, technology, family communication, and everyday digital situations. They are not a replacement for qualified professional advice.

How to Request Help

If you need help with your order, please contact us through the Modern Boomer Guides contact page.

To help us assist you, please include:

• your name
• the email address used for the purchase
• the title of the guide purchased
• your order number, if available
• a brief explanation of the issue

We will review your request and do our best to resolve the problem.

Approved Refunds

If a refund is approved, it will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider.

Questions

If you have questions before purchasing, we encourage you to review the product description and free sample, when available, or contact us before placing your order.

Modern Boomer Guides exists to help readers feel more informed, more capable, and more connected in a changing world — one practical guide at a time.

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